Support

TapTask

Fastest route: support+taptask@mobius-ai.xyz. One engineer reads every message, usually within a day.

Back Tap isn't capturing

• The in-app walkthrough sets it up: Settings → Back Tap guide.
• Check the phone side: Settings → Accessibility → Touch → Back Tap → Double Tap must run the TapTask shortcut.
• A thick case can mute the taps — tap firmly near the Apple logo.

Linear cards aren't filling in

• Connect first: Settings → Connect Linear. A personal API key is made in Linear under Settings → Security & access → Personal API keys.
• Bare ids like ENG-123 only match teams in your workspace; a full issue URL always works.
• Cards fill in the background — offline captures catch up next launch.

Subscription

• Billing is handled by Apple. Manage or cancel in Settings → Apple Account → Subscriptions on your iPhone.
• New phone or reinstall: use Restore on the subscribe screen.

Your data

Settings → Delete account removes every task, your flight log and the account itself — immediately, no email needed. What the app stores is in the privacy policy.

Anything else

Bugs, feature requests, or a question this page doesn't answer: support+taptask@mobius-ai.xyz. Include your iOS version and what you expected to happen.